Frequently Asked Questions

How far will you travel to make house calls? What areas do you cover?
Currently, we cover a 30 mile radius from Wichita including Derby, Haysville, Clearwater, Andale, Mt. Hope, Valley Center, Sedgwick, Newton, and Andover.

What are the fees?
Most major health insurance providers will reimburse house call fees in a similar fashion as office visits, but every plan is different. You should check with your insurance company for specifics about your coverage. For example, Medicare pays 80% of each visit according to Medicare allowable charges.

How much does Physician House Calls charge per visit?
Fees depend on the complexity and number of diagnosis and number of prescriptions.

Basic Cash Pay Visit = $100

Additional services, tests, labs, or procedures will incur additional fees including (but not limited to):

  • Rapid strep testing
  • Influenza testing
  • Urine analysis
  • Finger stick glucose testing
  • Suturing

For a full list of the services we provide go to our Services page.

Additional time and complexity to treat multiple chronic conditions with multiple medications can increase the cost of a cash visit up to $225. For example, a person with 3+ chronic conditions with 5+ medications can expect to pay $225 for a cash visit.

The majority of our patients find that their out-of-pocket expenses are close to the amount they would otherwise spend on an ER co-pay. For those with insurance, only your co-pay is required. If we do not accept your insurance plan, you have the option to pay with cash and then submit our charges to your insurance company to request reimbursement.

What type of payments do you accept?
We accept Visa, Mastercard, Discover, or checks at the time of service for any co-pays or for those individuals without insurance. For safety purposes our providers cannot accept cash. We never carry cash or narcotics.

Will my insurance reimburse me for Physician House Calls services?
Many major health insurance providers will reimburse house call fees, but every plan is different. You should check with your insurance company for specifics about your coverage. We are Medicare and Medicaid certified. We also take most major private insurance plans.

Is a Physician House Calls medical practitioner always available?
Currently, we do not provide 24/7 care. We operate much like a doctor’s office in your own home – Our regular hours are Monday through Friday 8-5, but you can always call (316) 312-0002 and leave a message for one of our providers to call you back. Your call will be returned the next business day.

What do I do in the event of an emergency?
**If experience an urgent or emergency situation, it is important that you contact 911 immediately.

We are not an emergency room replacement, and we do not treat patients experiencing chest pains, shortness of breath, or head trauma, as these may require immediate hospitalization.

Will Physician House Calls come to my office?
No. Physician House Calls is not a “concierge” type practice. We specialize specifically in caring for those people who have difficulty getting to a medical clinic. Go to Who is Eligible to read more.

What separates Physician House Calls from other health care providers?
Physician House Calls patients receive medical attention in the comfort of their home. Our providers spend an average of 45-60 minutes with each patient, during which time we can diagnose and treat most medical conditions.

Can I still see my own primary care doctor?
Of course you can. You can choose for Physician House Calls to be your Primary Care Provider (PCP), or we can work with the provider you already know. To work with your current PCP we need your written permission to be able to communicate with their office back and forth regarding any treatment you’ve received from them or us in order to ensure appropriate continuity of care.

If I have an HMO, can I get a referral from my Primary Care Provider (PCP) listed on my card to receive house calls from Physician House Calls?
No. All of the providers at Physician House Calls are PCPs, so even with a referral your insurance will not cover our service like they would for a specialist or therapy. 

What if I already have a home health nurse coming to my home 3 times a week?
Nurse Practitioners are different from the nurse who comes to your home. Nurse Practitioners are Primary Care Providers who diagnose and prescribe treatment. Our services compliment home health services. If someone is receiving home health, he or she is considered homebound. It only makes sense that primary care should be performed in the home as well. We coordinate your care with the home health agencies, just like the doctor’s office would.

How do I contact Physician House Calls?
To make an appointment, call 316-312-0002, or click on Contact Us for an appointment or more information. We accept most major insurance plans although coverage is not required. For those without insurance or who prefer to pay with cash, our basic visit begins at $100 and depends on your medical requirements thereafter. Access to high quality in-home medical care has never been more convenient and affordable!

Can I use my Flexible Spending Account (FSA) for visits from Physician House Calls?
Absolutely! If you have a credit card associated with your FSA, we can accept that at the time of service. If you must pay for the visit and then submit your receipt for reimbursement, we can provide that as well. We simply process your regular credit card at the time of service, and you can choose to have the receipt emailed to you instantly or mailed through the postal service.

What if I want more personalized or routine care outside of your normal business hours?
We operate much like a doctor’s office in your own home – Our regular hours are Monday through Friday 8-5, but occasionally we can make other arrangements depending on the circumstances and our schedule. Just call 316-312-0002 to find out more.

What if I need Home Health or any other type of care?
We can coordinate your care and provide the appropriate referrals to meet your individual needs. You can find links to some other community services on our Resources page.W

What is a Nurse Practitioner?
Nurse practitioners (NPs) are registered nurses who are prepared, through advanced education and clinical training, to provide a wide range of preventive and acute health care services to individuals of all ages. NPs complete graduate-level education preparation that leads to a master’s degree. NPs take health histories and provide complete physical examinations; diagnose and treat many common acute and chronic problems; interpret laboratory results and X-rays; prescribe and manage medications and other therapies; provide health teaching and supportive counseling with an emphasis on prevention of illness and health maintenance; and refer patients to other health professionals as needed. Retrieved from ACNPWeb 

What is a DNP?
DNP stands for Doctor of Nursing Practice. The DNP is a terminal degree with a clinical focus rather than a research focus as with the traditional PhD programs. DNP programs prepare interdisciplinary health care leaders with critical skills needed to translate evidence-based care into practice, to improve systems of care, and to measure outcomes of groups of patients, populations, and communities. DNPs are able to use their scientific knowledge to improve safety, effectiveness, timeliness, efficiency, and equity in patient-centered care.